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Serenity Homecare Staff Training

homecare training at serenity

At Serenity we take the education and training of our staff seriously so that they have the necessary skills to provide the best care to our service users.

Through the Serenity Training Academy, our training range from Induction through to Level 3 in Health and Social care and includes various specialist courses.

At Induction Stage our staff becoming familiar with the following:

  1. Company Profile
  2. Employee Charter
  3. Job Description
  4. Staff Competencies
  5. Skills for Care
  6. Company’s policies
  7. Employee Handbook
  8. Role of Care worker
  9. Death Dying Bereavement
  10. Principles of Care
  11. Person Centered Approaches/Values

Our Mandatory Training involves:

  1. Moving and Handling
  2. Food Safety & Infection Control
  3. Emergency First Aid
  4. Shadowing at Service User’s Home

We also offer external training on:

  1. Level 1, 2 & 3 on Health and Social Care
  2. Level 2 on NCFE Safe Handling of Medication
  3. Level 3 on Principles of End of Life Care
  4. Specialisation on PEG Care & Infinity Pump

Finally, we provide training to our staff to raise awareness on:

  1. Dementia
  2. Diversity & Equality
  3. Nutrition & Diet
  4. Safeguarding Adults
  5. EOL Dignity
  6. EOL Route through Domiciliary Care
  7. Detecting changes
  8. NHS Safeguarding
  9. NHS Constitution
  10. CQC Outcomes


Contact us online   to see how we may help you or   Become a Carer   with Serenity Homecare.

Business Hours

Main Telephone: 0121 285 4122
We operate a 24 hour service every day throughout the year.

Our office hours:
Monday-Friday: 9am to 5pm

Out of office hours:
Please telephone 0121 285 4122 and you will be directed to the Oncall Manager.

Our Address

Serenity Homecare Ltd
Corporate Centre
Suite 2
149 Willenhall Road


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