Complex Care

complex care 

You may be faced with a range of complex disabilities and health needs due to a chronic disease, trauma or are at palliative or end of life.

At Serenity we aim to listen and understand your unique personal needs and provide special attention to your requirement. We have a empathetic and flexible approach to deliver the care package that allows you to maximise the quality of life. We can provide flexible support at any time this may be for a few hours a week or 24 hours a day.

Our highly professional staff are trained in Complex care to identify your personal needs and to assist you with your independence, recovery and social inclusion. Here are some examples of what we can offer.

Serenity Service Examples:

  1. Personal Support
    We can provide personal support in your home which can be anything from cooking, cleaning to personal care and administration of medication.
  2. Live in Carer
    If you have a more intensive support requirement we can arrange for a live in support worker. This can bring peace of mind to both you and your family members.
  3. Involvement
    We involve our client, family and friends and keep you well informed about the range of options and resources that are available for your condition. Choices and your personal needs are always at the heart of all planning and delivery of our care.
  4. Personal Interests and Hobbies
    We can help you with a great sense of companionship and provide support for you in pursuing your personal interest and hobbies. We are sensitive and prioritise the needs and wishes of our customer, family and friends.
  5. Training
    We have a continuous professional development programme that our staff undertake that include Complex training which enables them to support people with complex disabilities to take control of their own lives.

 

Contact us online   or call Serenity Homecare on 0121 285 4122 during office hours to see how we may help you.

Business Hours

Main Telephone: 0121 285 4122
We operate a 24 hour service every day throughout the year.

Our office hours:
Monday-Friday: 9am to 5pm

Out of office hours:
Please telephone 0121 285 4122 and you will be directed to the Oncall Manager.

Our Address

Serenity Homecare Ltd
Moorcroft Wood Environment Centre
99 Hawkswood Drive
Wednesbury
WS10 8GA

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